Full time (monrning and afternoon classes 3 days per week)
12 weeks - 240 hours - 2.8 months
Internet and Computing Core Certification (IC3) - Essential Skills for Digital Literacy
This program is the world's first validated standards-based training and certification program for basic computing, internet knowledge and skills. IC3 is the only global, credible, portable, and worldwide standard for digital literacy.
Why should you certify?
- Advance in education and career
- Increase productivity
- Portable proof of skills
- Stand out from competitor, key differentiator in competitive job market (certifiable/lifelong learner)
- Demonstration of ability to achieve required global essential skill set
- Credential for higher learning
- Improved confidence/self fulfilling prophecy - "I can do it"
What's it value for Employers?
- Objective, evaluation of potential employees
- Commitment to employee productivity and personal development
- Return on technology and training investment
IC3 Essential Skills for Digital Literacy (2005 Standard) is divided into three parts:
- Computing Fundamentals Using Windows XP,
- Key Applications,
- Living Online.
Successful completion of IC3 ensures you have the knowledge and skills required for basic use of computer hardware, software, spreadsheets, word processing, presentations, networks, and the Internet. IC3 is the gateway to advancement in education, employment, or other certification programs.
Microsoft Office Specialist (MOS)
This program is the only comprehensive, performance-based certification program approved by Microsoft to validate desktop computer skills using the Microsoft Office programs:
- Microsoft Word (Specialist & Expert)
- Microsoft Excel (Specialist & Expert)
- Microsoft Outlook (Specialist)
- Microsoft PowerPoint (Specialist)
- Microsoft Access (Specialist)
The MOS program provides computer program literacy, measures proficiency, and identifies opportunities for skills enhancement. Successful candidates receive the MOS certificates that sets them apart from their peers in the competitive job market. The certificates are a valuable credential recognized worldwide, as proof that an individual has the desktop computing skills needed to work more productively and efficiently.
Soft Skill Courses
Behavioral Assessment
In this course you will take a behavioral test so that you can better understand yourself, discovering both strengths and weaknesses. A report will be generated that analyzes your behavioral style, so that you can develop strategies to meet the demands of the office environment.
Conflict Resolution
This course is to help develop skills in coping with conflict in an office environment. You will learn how to recognize the needs of difficult people in a one-on-one or group setting; develop non-threatening ways to start a dialogue; analyze people's responses to non-stressful and stressful situations; develop strategies on how to handle conflict and to develop strategies on how to have an optimum outcome that would satisfy all parties involved in conflict.
How to Lead a Meeting
You will be introduced to a better understanding of staff meetings. You will learn the role of the chairperson, secretary and participants in a staff meeting, how to prepare for a staff meeting, implement a staff meeting agenda, coordinate individuals so the a meeting can start on time, assign responsibilities to each member of the meeting, demonstrate leadership by making sure that the meeting topics do not stray from the agenda and to develop an action plan to ensure that meeting minutes are followed up on.
How to Give Effective Presentations
You will be introduced to the basic steps, guidelines and errors in written, oral and visual presentations. You will learn how to explain the guidelines to a more effective presentation, identify various media to use in a presentation, evaluate the best media to communicate an idea, identify 10 key steps to making an effective presentation, demonstrate knowledge of the presentation subject matter, exhibit how the speaker is a key part of the presentation in their physical appearance, manners, and voice, avoid common errors in a presentation. You will present either a written, oral or visual presentation in class.
Study Skills
In this course you will be introduced to a better understanding of how to study. You will learn the ability to set short-term and long-term goals and to design a plan of study that leads to short-term goals. You will also be learning strategies and techniques to improve memory retention, and understanding how people learn, note-taking techniques for reading and listening, techniques for building and developing retention of daily lessons, skills in following instructions, search techniques, types of learning and use of feedback, test-taking techniques, and the ability to incorporate constructive criticism into study practice.
How to Work in a Team
This course is an introduction to a better way of working with colleagues in the office environment. You will learn how to explain the need for good working relationships in offices, differentiate effective verbal and non-verbal communications skills, utilize listening and observations skills in a case scenario, demonstrate tactful negotiation skills, explain the benefits of cooperation in an office environment, and to apply problem-solving skills in a given scenario.
Certificates
The following certificates are included in this program with the successful completion of each exam:
- IC3
- Microsoft Word - Specialist
- Microsoft Word - Expert
- Microsoft Excel - Specialist
- Microsoft Excel - Expert
- Microsoft PowerPoint - Specialist
- Microsoft Access Specialist
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