Protect your most valuable asset. Every savvy business leader knows that his/her success hinges on providing its customers — both internal and external — with a high level of service that surpasses their expectations. Customer service is essential to not only retain existing customers but grow a business. Those skilled in customer care bring value to their organizations and will find that their talents are in high demand across all channels. JIU created its BBA in Customer Care Management program to provide you with a solid foundation in business fundamentals (finance, accounting, organizational communication, and management, etc.) while exposing you to the specific knowledge and practical techniques needed to excel in the customer service arena. |
JIU was founded in 1993 as the first university to exist entirely online. And, in 1999, JIU became the first fully online university to be accredited by the Higher Learning Commission, a member of the North Central Association (www.ncahigherlearningcommission.org, 312.263.0456), an accrediting body for institutions of higher education in the United States. |
