Study how to apply interpersonal communication skills and concepts in organizational settings. Examine how communication impacts workplace relationships among managers, subordinates, coworkers, and clients. Focus on persuasion, bargaining, and negotiation skills and how to use interpersonal communication strategies to improve your ability to lead, give and receive feedback, and participate effectively in a group. Understand diverse perspectives, develop skills to engage in constructive conflict, and develop research and reasoning skills in oral and written communication. |
