Learn to "Talk the Talk" and "Walk the Walk" in Supply Chain Management!
Whether you're just entering the field of supply chain management, preparing to transition into a new role or hoping to move into a senior-level position, your perspective is critical to your success. Learn to see the world from a supply chain manager's view - and make key business decisions based on that perspective - in Functional Perspective of Supply Chain Management, the first course in the Master Certificate in Supply Chain Management program.
This course offers more than just a high-level overview of the foundations and principles of supply chain management. You'll also analyze the interplay of these elements through real-world examples, and you'll have an opportunity to practice what you've learned by engaging in hands-on simulations.
Who Should Register?
This course is ideal for anyone who wants to expand their supply chain knowledge and skills - from analysts and managers to directors and vice presidents. Functional Perspective of Supply Chain Management is designed to bring those with little or no formal supply chain training up to speed on key concepts, while helping seasoned professionals re-examine their foundational skills and fine-tune their approach to business challenges and opportunities.
What You'll Learn
Supply Chain Management Essentials
- Modern procurement and supply chain approaches
- Major types of supply chains and the issues facing them
- Roles of procurement and operations professionals in supply chain management (SCM)
Setting the Strategy
- Basis for competing through the supply chain
- Impacts of IT on supply chain strategy
- Roles of marketing, sales and channel partners in supply chain strategy
Planning and Sourcing
- Effective sourcing strategies
- Lifecycle management
- Key Lean Six Sigma tools, and how they converge with SCM
Production
- Ways to integrate marketing and sales plans with operations
- Operational plans and master scheduling
- Supplier development programs
Distribution and Delivery
- Components of a competitive logistics infrastructure
- Impacts of electronic data interchange (EDI) on SCM
- Third-party and fourth-party logistics (3PL and 4PL) provider strategies
Sales Support, Post-Sales Support and Critical Elements
- Customer relationship management (CRM)
- Reverse logistics and "closed-loop" supply chains
- Impacts of the Internet and e-business on SCM
- Supplier measurement and scorecard systems
Development of People, Infrastructure and Other Organizational Elements
- Impacts of culture in leadership and change management
- Elements of an effective risk-management approach
- Governmental and regulatory concerns in SCM
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